Privacy Policy

LessThan3 ("<3") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered relationship coaching platform.

Marketing Communications

We use your information to provide updates and offers about our services:

• Direct marketing messages about our relationship coaching services
• Newsletter and educational content about relationship wellness
• Service updates and feature announcements
• Promotional offers and discounts

Your Marketing Choices

You have control over the marketing messages you receive:

• Text "STOP" to unsubscribe from SMS messages
• Click the unsubscribe link in any marketing email
• Email support@lessthan3.app to update your preferences
• Contact support to opt out of specific message types

Information You Provide

• Phone number and basic contact information
• Messages and communications with our AI coach
• Relationship information you choose to share
• Account preferences and settings

Automatically Collected Information

• Usage patterns and interaction data
• Device information and identifiers
• Log data and analytics

We use your information to:

• Provide and improve our AI coaching services
• Personalize your experience and relationship guidance
• Maintain and enhance platform security
• Generate anonymized analytics and insights
• Communicate service updates and information

We implement robust security measures to protect your information:

• End-to-end encryption for all communications
• Secure data storage with Supabase
• Regular security audits and updates
• HIPAA-compliant data handling practices

Data Protection Measures

• Secure cloud storage with regular backups
• Access controls and authentication requirements
• Regular security audits and updates

We never share your personal information or conversation content with third parties except:

• When required by law or legal process
• To protect our rights or property
• In emergency situations to protect personal safety
• With service providers under strict confidentiality agreements

Individual messages sent to our AI coach are strictly confidential:

• Never shared between partners without explicit consent
• Encrypted and securely stored
• Accessible only to the sending user
• Used only for providing personalized support

We carefully manage your personal information with these retention principles:

• Active account data is retained while your account is in use
• Conversation history is kept for therapeutic continuity
• Analytics data is retained for service improvement
• Inactive accounts are archived after 12 months

Your data is processed and stored in the United States with these safeguards:

• Compliance with international data protection laws
• Secure data transfer protocols
• Data processing agreements with service providers
• Regular compliance audits

You have the right to:

• Access your personal information
• Request deletion of your data
• Opt out of non-essential data collection
• Export your conversation history

We may update this Privacy Policy periodically. We will notify you of any material changes via email and/or through the platform. Your continued use of LessThan3 after such modifications constitutes your acknowledgment of the modified Privacy Policy.

For privacy-related questions or concerns, please contact us at: